Choose who gets emails and when
Decide how many shoppers get the back in stock email, in which order, and when. This helps when you restock only a few items and many people are waiting.
Set the rules
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In the app, go to Settings › Notification Delivery Policy.
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Set the options below, then click Save.
The settings
- Set notification limit to customer: the most emails one shopper can get. With 1, each shopper gets one email.
- Email notification sent per unit in stock: how many shoppers get the email for each item you restock. With 1, the number of shoppers emailed equals the number of items. With 10 and 3 items restocked, up to 30 shoppers get the email.
- Notification preference: who hears first. Oldest to newest emails the shoppers who signed up first; Newest to oldest emails the most recent ones first.
- Delivery interval: how long after the restock the email goes out, from Immediate to several hours later.
- Set minimum quantity available to send notification: the stock needed before emails go out. With 10, nothing is sent if you restock fewer than 10 items.
Example: you restock 5 items and 40 shoppers are waiting. With 2 per unit in stock and Oldest to newest, the 10 shoppers who signed up first get the email.